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Galeries de La Capitale : 418 914-6334

Delivery Policy

The Jeweler's Shop will carefully package your item(s) to ensure a safe and easy arrival. We are pleased to offer the XpresspostTM shipping service anywhere in Canada at the following costs:

  1. Free with any purchase of $100 or more.
  2. $8.95 with any purchase of less than $100.

Orders received after 3 p.m. will be filled on the following business day.

Delivery times
For all orders, allow 5 to 15 business days for delivery.

In the unfortunate event that an item is out of stock or no longer available, TheJewelersShop.com will send a notification via e-mail or telephone. If the item is unavailable, we may attempt to offer a comparable suggestion.

Special orders

An extra day for delivery will be required for the purchase of most rings so that they can be sized correctly. Rings are shipped 5 to 10 days later than regular stock items.

Shipping to alternate address and security

TheJewelersShop.com allows you to place orders and ship them to a destination that is different from the billing address. As a security precaution and to protect our customers against fraud, we insure and register all items for their entire value. A signature will be required upon receipt of the order, and an adult signature is required. TheJewelersShop.com does not ship orders to post office boxes.

Order confirmation

As orders are received, they are reviewed and processed. An e-mail message will be sent to confirm your purchase(s). If you do not receive a confirmation by e-mail, please contact us by phone at 418.914.6334 or per e‑mail at info@lebijoutier.ca.

Possible delays

While waiting for your order to arrive, remember to count only business days (Monday through Friday). Also, if you have requested any alteration(s), shipping will be delayed until your specifications have been met. As always, we will notify you of any delays in your order.

Free shipping over 100$.